Contact

If you find yourself in this situation, immediately contact Emergency Engagement Enterprises (EEE)
through our emergency 24/7/365 helpline at 1-877-433-3911. Our dedicated team will guide you
through the process and provide the necessary assistance to help you and get back on track.

We understand the urgency of such situations, and our priority is to assist you as quickly as possible.
Once you reach out to us, our team will work diligently to arrange suitable assistance based on your
needs and location. While response times may vary depending on various factors, we strive to provide
timely assistance.

Emergency Engagement Enterprises (EEE) GUARANTEES: PEACE OF MIND and offers comprehensive
support to travelers in distress. In addition to coordinating contact with your loved ones, we can assist
you with contacting relevant authorities, accommodations, coordinating with your embassy or consulate,
helping you access emergency funds, and providing guidance on replacing lost identification documents
and much more.

During an emergency, please call our 24/7/365 helpline at 1-877-433-3911. Our trained operators are
available around the clock to provide immediate assistance and support.

Yes. As part of our commitment to helping travelers in need, we charge extra for the following
services:

1. LIVE OPERATOR ASSISTANCE: $1.99 USD per minute when you call and speak to one of out
professionally trained agents LIVE. Keep in mind that we DO NOT CHARGE for work that our in-
house agents perform. CHARGES ARE ONLY ASSESSED when you are speaking to a LIVE AGENT.

2. PHONE REPLACEMENT: We charge a daily rate of $10.00 USD per day, applicable text and call
rates and postage, handling and custom rates for usage of phones that we send to you. We will
inform you about any applicable fees beforehand, and our team will work with you to find the
best solution within your means.*PHONE MUST BE SENT BACK TO EMERGENCY ENGAGEMENT
SERVICES UPON COMPLETION OF TRIP/USAGE.**CUSTOMER IS RESPONSIBLE FOR ALL
APPLICABLE FEES INCLUDING BUT NOT LIMITED TO POSTAGE, HANDLING, CUSTOM RATES AND
TAXES WHEN RETURNING PHONE TO EEE HEADQUARTERS.

3. COMPUTER REPLACEMENT: A daily usage rate or $25.00 USD per day PLUS applicable postage,
handling and custom rates associated with delivery of the item to desired location. We will
inform you about any applicable fees beforehand, and our team will work with you to find the
best solution within your means. *COMPUTER MUST BE SENT BACK TO EMERGENCY
ENGAGEMENT ENTERPRISES (EEE) UPON COMPLETION OF TRIP/USAGE.**CUSTOMER IS
RESPONSIBLE FOR ALL APPLICABLE FEES INCLUDING BUT NOT LIMITED TO POSTAGE, HANDLING,
CUSTOM RATES AND TAXES WHEN RETURNING COMPUTER TO EEE HEADQUARTERS.

No, there are no additional charges for booking travel services on our website. YOU ONLY PAY
COSTS ASSOCIATED WITH YOUR TRAVEL REQUIREMENTS. We are proud to offer a fee-free booking
experience for our clients. In fact, our rates are often more affordable compared to popular travel
booking platforms like Priceline, Expedia, and others. You can confidently book your travel through
our secured site www/thetravelingmaniac.com, knowing that you will not incur any additional
charges. Our goal is to provide a cost-effective solution for travelers in need while delivering
excellent service and competitive prices.

At Emergency Engagement Enterprises, we take the security and privacy of your information very
seriously. We have implemented robust measures to ensure the highest level of data protection. Our
website uses secure encryption protocols such as HIPAA and HITECH compliant secure storage and
messaging. Additionally, our SERVERS are password protected and you can only access the data
through a secured connection and by speaking to one of our ATSI Certified Agents to safeguard your
data. We also adhere to industry best practices for data storage and access controls, employing
advanced security technologies and regularly updating our systems to defend against unauthorized
access. We have implemented strict internal policies and procedures to ensure that only authorized
personnel have access to your information. Rest assured, we prioritize the confidentiality and
integrity of your data, employing stringent security measures to maintain a secure environment for
our clients.

EMERGENCY ENGAGEMENT ENTERPRISES DOES NOT STORE ANY CREDIT CARD OR PAYMENT
INFORMATION ON OUR SERVERS. We use world renowned STRIPE as our payment processing
platform.
STRIPE SECURITY MEASURES CAN BE VIEWS AT:
www.stripe.com

https://stripe.com/docs/security