Stranded abroad?
We take it from here.
Lost wallet, phone or passport, a robbery or a missed flight. Reach us from any phone and we arrange the rest.
- Wallet stolen
- Phone lost
- Passport missing
- Missed connection
- Card declined
- Flight cancelled
- Nowhere to sleep tonight
- Robbed on the street
- Stuck at the airport
When your car breaks down, you call roadside help. When your trip breaks down, you call EEE.
One call. We handle the rest.
No apps to download in a crisis and no hold music. A person takes charge of your case until you're safe and moving again.
Reach us from any phone
Borrow a phone or a computer. Call our 24/7 line or open the help page. A real person answers, day or night.
We confirm it's really you
Your emergency PIN and security questions, checked in seconds. No code to a phone you no longer have.
You choose, we book
We find a ride, a room or a flight, read you the options and book the one you approve. You pay nothing until you say yes.
Your people stay informed
We update the emergency contacts you picked, so nobody at home is left guessing.
Whatever broke, we arrange the fix.
A safe room tonight
Lost your ID too? We call the hotel first, confirm they'll check you in, and prepay the room in your name.
Flights home or onward
Missed or cancelled? We find seats and rebook.
A ride, right now
To the hotel, embassy or airport.
Your documents, when you need them
Encrypted copies of your passport and IDs, shared only with your permission.
Family kept in the loop
Your emergency contacts hear from us by text or email, so you can focus on getting home.
A rental car if that's faster
Sometimes the quickest way out is to drive. We book it and send you the details.
Built so no one can misuse your trust.
The people who help you can't see your PIN, can't open your documents on their own, and can't spend a cent you didn't approve.
How we protect youYour PIN stays secret
Stored scrambled. Staff only ever see “match” or “no match”.
You approve every charge
We read you the price first. No yes, no charge.
Documents locked down
Encrypted, opened only in an emergency with a supervisor's approval.
You see every access
Each time your documents are opened, it shows in your account.
Start free. Upgrade when it matters.
Your membership covers our team, around the clock, wherever you go. Travel we book for you is charged at cost plus a service fee, only after you approve it. Pricing details
Free
$0for 30 days
- Encrypted vault for passport and ID copies, for 30 days
- One emergency contact
- Sign in from any device with your emergency PIN
- 24/7 emergency help: rides, hotels, flights
- Updates to your family during an emergency
- Upgrade any time, even in an emergency
After 30 days your documents are locked; they're deleted 30 days later unless you upgrade. We email you first.
Individual
Most popular$179per year, one traveler
- 24/7 phone and WhatsApp line, worldwide
- A case manager who arranges rides, hotels, flights and rental cars
- Encrypted vault for passport and ID copies
- Updates to your emergency contacts by text and email
- Sign in from any device with your emergency PIN
- Help on every trip during your membership year
Family & Business
Save $327$389per year, up to 4 people
- Everything in Individual, for up to 4 people
- Save $327 a year (46%) compared with 4 Individual plans
- Each person has their own login, PIN and documents
- Bookings for everyone charged to one card
- For families, couples, or a small company's travelers
Questions, answered.
My phone and wallet are gone. How do I reach you?
Borrow any phone or computer. Call our 24/7 line, or open the help page and sign in with your email or mobile number and your emergency PIN. We never send a code to your phone, because your phone may be the thing that was stolen.
Who pays for the hotel or flight?
We book and pay the hotel, airline or ride company, then charge the card you saved with us, only after you approve the exact amount on the call. The one exception: your first emergency ride, up to $100 in fare, is pre-approved so we can get you somewhere safe fast. Travel is charged at cost plus a service fee of 15% (at least $20). If your card doesn't work we try your backup card, and if needed we send a secure payment link to an emergency contact you chose.
Which card should I save with EEE?
Ideally a card you leave at home, or keep apart from your wallet, so it still works if your wallet is lost or stolen. That card is how we pay for your emergency travel. Add a backup card too. If you ever have to cancel the card you saved with us, tell us first so we can use your backup card or another way to pay. Your account page shows which card it is (for example VISA ending 4242).
Can the person who answers see my PIN or my documents?
No. Your PIN and security answers are stored scrambled; staff type what you say and the system only answers “match” or “no match”. Documents are never shown automatically: opening one needs a reason and a supervisor's approval, and every opening is recorded and visible to you.
Travel like someone has your back.
Start free with your passport copies and an emergency contact. Full membership with 24/7 emergency help is $179 a year.